What is Psychological Counselling / Counseling Therapy?

It is a cleansing and healing process that helps people face the difficulties in their lives by talking about their problems and feelings in a confidential and dependable environment. The process is safe with an aim to bring greater insight and awareness about oneself, helping a person make a positive transition in life.

Who can come for Counselling?

Anyone, to gain coping skills, to address a current problem, to overcome fears and anxieties, to gain insight into themselves and improve their life positively, to better relationship with partners and colleagues, the list is endless, just about any issue that one finds difficult to cope with.

How frequently these sessions are held?

It varies from one individual to the other. It can be short-term counselling for a few weeks, or it can be long-term, lasting many months. A lot depends on how the client feels as the counsellor aims to generate self-sufficiency at the earliest. Counseling sessions are normally scheduled on a weekly or bi-weekly basis depending upon the nature of the concern. Sessions are typically 45-50 minutes long.

Where are the sessions held?

The sessions can be held in our designated private premises or at a convenient place to the client.

How much does it cost?

Each session costs Rs.1500 per hour. However, those who find it difficult to bear the costs, there are revised and discounted rates from Rs.600 to Rs.900 per hour depending on a number of factors. A percentage of all fees collected go for charity. The exchange rate of INR vs. INTERNATIONAL CURRENCIES can be checked online for seekers outside India.

How do I begin?

Call or e-mail to book an initial session or contact us on the phone number given.

Can I write to someone if I have doubts about the process?

You may write to our official email address prime@theprimestate.com for doubts on the process. Please give three days on an average to receive a response.

Who can benefit from Counselling?

Anyone facing a difficult situation will benefit from counselling. Everyone needs help at one time or another, as a different and objective perspective allows one to see things from other angles.

Can I receive counselling/coaching over the phone?

It is avoidable to discuss issues over the phone unless really urgent. Counsellor generally needs to see you face to face in person to actually gauge the true essence of your situation. Skype sessions may be possible if it is difficult to see personally. For this, arrangements need to be made to pre-pay for the Skype sessions.

How many sessions do I need?

Each person’s situation is unique, it is not possible to give a general statement about the number of sessions that may be required. Usually the first session is an opportunity for the Counsellor to get to know you, your situation, and your goals by the end of which, you are given a treatment plan and an estimation of the number of sessions that may be needed. A lot depends on how much the client puts into the sessions. It is unlikely that it will be a single session if it is to be successful.

Do I have to give a lot of personal information?

You have the option of withholding anything that may reveal your identity. However, it does help if you give the counsellor as much details about the relevant problem as possible. The more information you impart, the more effective is the communication. Since confidentiality is an important criterion, the information you provide is not to be used for any other purpose, or revealed to anyone else.

Is the counselling really confidential?

Confidentiality and trust is the very basis of professional counselling. The only exception to this is in case of suicide or homicide – as per worldwide counselling ethics. In case of suicidal or homicidal risk, we have to break confidentiality by informing a responsible person in your family and/or your organization. In all other respects, the counsellor is duty bound to not reveal anything about you that was disclosed within the confines of the counselling room or through the counselling process. Unless there’s a life-threatening situation, all that transpires between client and the counsellor is kept confidential.

Who else knows what I talk about in my counseling sessions?

NO ONE, without your written consent. Everything you say in counseling is kept confidential, unless your counselor is required by law to break confidentiality to protect you or someone else from harm. If you have questions about confidentiality or its limits, your counselor will answer them.

What services are available at TPS?

TPS supports the academic, personal, professional and interpersonal development by providing brief individual and group counseling, career exploration, couples counseling, and crisis counseling. We also offer outreach and motivational presentation services to the educational institutes.

How long and how often are the counseling sessions?

Counseling sessions are normally scheduled on a weekly or bi-weekly basis depending upon the nature of the concern. Sessions are typically 45-50 minutes long.

Why talk to a stranger about my personal business?

The fact that a counselor is not a friend or family member actually makes it easier for them to help you. Unlike friends or family members whose advice is often colored by biases and preconceptions, counselors work to be non-judgmental and objective helpers.

But won’t it be difficult, awkward, or embarrassing?

This may be true, especially in the beginning. You may feel anxious or awkward, perhaps even a bit self-conscious. Counselor understands that it is normal to feel uncomfortable and cautious during the first meeting and tries to help by promoting an accepting environment in which you feel more at ease. As you gradually begin to trust your counselor you’ll probably find that it becomes easier to be relaxed and open.

Don’t only “crazy” people go to Counseling and Psychological Services?

This is far from the truth! For the most part, people who use our services are interested in their personal growth or resolving a particular concern. It is common and perhaps expected for all of us to encounter some struggles, pressures, and stress at times in life. The fact that so many individuals seek our services reflects just how common these issues are.

If I begin counseling, how should I try to gain the most from it?

Can TPS staff prescribe medication?

No. Only psychiatrists or medical doctors can prescribe medication. The TPS staff often refers to the Specialized Health Services for assessment when it appears they might benefit from medication to supplement their counseling.

How can I evaluate whether counseling is working?

As you begin, you should establish clear goals with your counselor. Perhaps you want to overcome feelings of hopelessness associated with feelings of depression. Or maybe you would like to control fear that disrupts your daily life. Keep in mind that certain tasks require more time to accomplish than others. You may need to adjust your goals depending on how long you plan to be in counseling.

After a few sessions, it is a good sign if you feel the experience is a joint effort and that you and your counselor enjoy a comfortable relationship. On the other hand, you should be open with your counselor if you find yourself feeling “stuck” or lacking direction once you have been in counseling for a while.

You may feel a wide range of emotions during counseling. Some qualms about counseling that you may have might result from the difficulty of discussing painful and troubling experiences. When this happens, it can actually be a positive sign that you are starting to explore your thoughts, emotions, and behaviors.

You should spend time with your counselor periodically reviewing your progress. Although there are other considerations affecting the duration of counseling, success in reaching your primary goals should be a major factor in deciding when you should end counseling.

How does the counseling relationship normally end?

Once you feel that the issues that brought you to counseling are no longer a major concern you and your counselor talk about how and when to end counseling. Ideally, the personal awareness you’ve gained and the efforts that you’ve made in establishing a trusting relationship with your counselor should provide an effective model for self-help long after counseling has ended.

What is online counselling?

Online counselling is counselling using e mail. You have the option of writing to us and your counsellor replies within 48 hours or sometimes on a daily basis when needed. It involves ongoing e-mail interactions where the client is in control of the pace of communication. If you are not too sure what to write, just make a start and we’d help you to express your thoughts more fully. For online counselling, it is not necessary to reveal your identity. If you feel more comfortable staying unknown and unseen, then that is fine with us.

How does it work?

Fill the Online Counselling Form and send it to us. You also need to choose a payment package depending on what your requirement is. Once this has been done and you send your message to us, we’ll reply as early as possible with a personal mail. Then we can discuss the issues in detail and try to help you solve the problems in the best possible way. We are here to help in whichever way we can, feel free to ask us more about this before you begin.

What are the advantages of online counselling?

Given our busy lives, it may be difficult to personally visit a counsellor. You may feel awkward or embarrassed about a sensitive issue or concerned about people’s opinions. Timings may be inconvenient and distances prohibitive. You may not be really sure if you need to see a counsellor or if counselling is helpful at all.

Approaching a Counsellor online, gives you privacy and anonymity (you don’t even have to give your real name when you write). It is often much easier to share sensitive and personal issues through e-mail. It is convenient and easily accessible from the comfort of your own desk at home or at the office. It is also time efficient since you can write down what you want to discuss at any time while travelling, waiting or between tasks and are not restricted to a specific time period inside a counsellor’s room.

Again, there are advantages to written communication. Clients can choose to re-read an email as often as they like, write in installments or set aside your mail and edit it later. You have the option of taking all the time you need to think through what exactly is troubling you, or to spontaneously write whatever comes to your mind. You can also read through the counsellor’s responses any number of times, and can trace your own progress as you review earlier sessions. If however, at any stage, your counsellor feels that you would make better progress with face-to-face counseling, it is recommended and the decision is up to you.

How secure is this service?

You may choose to receive mails at any e-mail address of your choice. We have made every effort to ensure security of your data. All communication on our website utilize secure technology to protect your privacy and prevent any unauthorized access to your information.

We recommend …

Your greatest “security risk” is most likely to arise from the record you keep of your email. Anyone who has access to your computer could potentially read any information you keep there, including your email. We recommend that you avoid receiving mails on your official e-mail address since your employer usually has a legal right to see your email. Once you have registered with us, it is preferable that you also change the e-mail address on your profile. Either ways, if you want complete confidentiality, generate an e mail address only for this purpose. If you share a computer at work or at home, take additional precautions to ensure that no one else can see your mail. In case you take a printout of the responses, be careful not to leave it lying around.

What exactly am I expected to tell the counsellor?

It is helpful if you are aware of the limitations of text-based communications. Remember that your counsellor has no visual prompts, so she/he cannot read your facial expressions or body language. The counsellor won’t be able to tell if you are physically hurt, and may have difficulty reading your emotions. Also, the empathy and warmth that is expressed through meeting someone personally, is not available at all times through an impersonal interaction.

WORDS OF CAUTION: You should always tell your counsellor if:

While seeking psychological counseling or therapy, always remember, “The only things worth talking about are the things you can’t easily talk about” and “A problem well-stated is a problem half-solved.”

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